Find out which firmware your machine needs by following these steps:


1) Does your Creatr have a black drag chain that guides the wires from the printing carriage to the back of the machine? 


    Yes: Go to step 2  No: Go to step 3


2) Measure the diameter of the machine's back Z-axis pulley like shown in the photo below 


Z-axis pulley diameter:

20 mm

Single - 2a Marlin

Dual - 2b Marlin


30 mm

Single - 1a Marlin

Dual - 1b Marlin


Creatr XL click here


3) Measure the diameter of the machine's Z-axis spindles. 


Z-axis spindle diameter:

16 mm

Single - 3a Marlin

Dual - 3b Marlin


10 mm

Single - a4 Marlin

Dual - 4b Marlin


8 mm

Single - 5a Marlin

Dual - 5b Marlin


ATTENTION!!!


While checking the Z pulley please also have a look at the electronic board and see what type of board your Creatr printer has; If the printer has the electronic board from below then you need to follow the links below in order to download the proper firmware for that board:

Creatr Single

Creatr Dual




To upload the firmware, see the following solution article:


Uploading the Creatr Firmware